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Everyone said I would get no response to my letter concerning the 303TAXI not coming on December 24th. I cannot tell you how gratifying it is that they were wrong. It renews my faith that some businesses at least care about their customers! Sometimes all that is needed is for someone anyone to say 'sorry' and mean it. You have done this and we appreciate it a great deal. we also appreciate that you have taken steps to see that it does not happen to anyone else. Thank you for your reimbursement, we certainly will remain customers because of the good will generated by it. - Mrs. R D – Palatine, Illinois
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